Beijing SZMID High-Tech Co., Ltd.(referred to as Szmid Technologies, Szmid , we, or us hereafter) is a the world's leading provider of radio security products and solutions,With 18 years of unlimited exploration, SZMID has been committed to providing comprehensive security solutions for our clients. Our products cover the following areas: drone countermeasures, signal jamming, bomb disposal jammers, privacy protection, and signal control and tracking.

Szmid is committed to protecting your personal information and privacy and maintaining your trust with us. We abide by the following principles to protect your personal information: integrity, consent, clear purpose, restricted collection, minimum necessary, transparency, balanced rights with responsibility, security, and privacy compliance.

This privacy policy is intended to help you understand: 1) your personal information that we collect; 2) how we collect your personal information; 3) how we use your personal information; 4) how we protect your personal information and your rights; 5) answers to your questions and how to contact us. Understanding these contents is essential for you to exercise your personal rights and protect your personal information. Please read through this policy carefully before you use or accept our products or services. Please be aware, this policy is not applicable to situations where your personal information is collected by other third parties.

This policy contains the following sections:

(1) Definition of personal information

(2) How we collect and use your personal information

(3) Sharing, transfer and disclosure of personal information

(4) Information storage and protection

(5) Your rights

(6) Third-party services

(7) Privacy of minors

(8) Contact us

(9) Revisions to the privacy policy

1) Definitions of personal information and non-personal information

The definition of personal information shall be defined by your local laws.

Non-personal information refers to data other than personal information that cannot be directly linked to any specific individual, such as occupation, language, zip code, area code, serial number, URL, and automatically recorded browse data, product and unique product identifier of your mobile device, video contents without personal information, country/region and time zone of the connected product, geographical location, identifier of mobile network operator, device software platform, and hardware information, etc.

2) How we collect and use your personal information

1.  When you create an account to use our product or service, or when you sign up for an account to access or view video online, we need you to provide your username, password, mobile phone number, email address, verification code, product name, product verification code, and product serial number through the client. The purposes of information collection: 1) The username, password, mobile phone number, email address, and verification code are collected for real-name registration required by relevant laws and regulations in various regions; 2) When you install and activate a product that is connected to our service and is bound with your account, we may request you to provide certain unique basic information of your product, such as product name, verification code and serial number. If you refuse to provide such information, you may not be able to use our product and/or service normally.

2.  When you log in to an app provided by Szmid for the first time, we will collect the following information and take appropriate control measures:

3.  When you use our service to save video related contents, such as video clips, live video streams, images (user content), message notifications, etc., we will collect video images captured by your camera and push the video images to you so you can save the contents that you need.

4.  When you use the message notification function, we need to collect the unique feature value of your client (such as the unique value generated based on your device's IMEI or UDID) and the language of your mobile phone. If you refuse to provide such information, you will not be able to use the alarm subscription function, but it will not affect the normal use of other functions. In addition, you can choose to turn off the function and clear information about the unique feature value of your client.

5.  When you use device adding functions, we may need to collect the serial number, register code, password, model of your device, and Wi-Fi information of your client, so as to perform network configuration and bind your device. If you refuse to provide such information, you will not be able to add your device.

6.  When you use our device connection service, to ensure the normal use of the service, we will collect information including the model, UDID, IP address, MAC address, and software version of your device, the network connection method and type, the latitude and longitude of the device (if applicable), and operation records. Such information is the basic information that is essential for us to provide services. If you refuse to provide such information, you may not be able to use our device connection service normally.

7.  When you use the live view function, we may need to collect the serial number, IP address, port number, and video stream information of your device in order to provide you with live streams of your device. If you refuse to provide such information, you will not be able to use the live view function, but it will not affect your normal use of other functions.

8.  When you use analysis, comparison functions and alarm service based on user benchmark information (including face/human body recognition, license plate/vehicle recognition, attendance management, fingerprint unlocking, if applicable to your device), you need to enter the benchmark information such as face images, license plate information, attendance personnel information, fingerprints into the system in advance. If you refuse to provide such information, you will not be able to use the relevant analysis, comparison functions and alarm service, but it will not affect your normal use of other functions.

9.  When you use the device sharing function, we need to collect certain information in order to implement the sharing function, including the device serial number, your nickname, and the usernames with which you want to share the device. If you refuse to provide such information, you will not be able to use the device sharing function, but it will not affect your normal use of other functions. The sharing function is active only when you use it; it is not permanently active.

10.   When you need our support and contact us through email, telephone or our customer support tools, we need to collect information including your name, phone number or email address, enterprise or organization, device usage, device serial number, device account, in order to verify your product and identity and provide precise service support. If you refuse to provide such information, we will not be able to provide support services to you.

11.   In other possible scenarios, we will also collect your personal information, including but not limited to:

1) When you communicate with us with telephone, we need to record the conversation as evidence of service and to improve our service ability and quality, so as to continue to provide you with high-quality after-sales service.

2) In situations where you need to sign a certificate to authorize remote access, we will collect your manual signature or company seal.

3) If you report a device failure and need to return the device to us for inspection and repair, you need to provide your receiving address. If the returned device contains your private data, you need to back up the data and format the storage before returning the device.

4) When you enter the test/exhibition area of our products, we may collect your images and/or videos, depending on the products being tested/exhibited. The images and videos will be deleted at the end of the test/exhibition; you can avoid collection of your images/videos by leaving the test/exhibition area.

12.   In order to offer better user experience and prevent misoperation, we will collect industry-standard non-personal information (see the definition in Chapter 1). Such information does not infringe on user privacy and user rights. If you have any concerns about the security and privacy settings of your mobile device, please adjust the settings by referring to the documentation of your mobile service provider or mobile device manufacturer. These actions include but are not limited to:

1) We may record adjustments that you make to your product through the services that we provide, and we will store the collected non-personal information with the information directly collected by the product.

2) When you use audio recording or media streaming functions of our product, we may record and transmit videos and/or audios from the product, with your permission. This may include taking snapshot images and attaching part of snapshot images and analysis data to email notifications.

3) Sharing, transfer and disclosure of personal information

1.  Sharing of information

When we provide you with certain services, we need to share your personal information with authorized partners, carefully selected service providers, or national regulatory agencies, only for legal, justified, necessary, specific, and definitive purposes, and only share the information necessary for us to provide services. The organization that shares your personal information has no right to use the shared personal information for any other purposes irrelevant to our products or services. For companies, organizations, and individuals with whom we share personal information, we will sign strict data protection agreements with them, demanding them to process personal information as per our instructions, this privacy policy, and any other relevant confidentiality and security measures.

1) We need to share your mobile phone number with our SMS service providers to complete account registration for you.

2) We need to share your mobile phone information, alarm information, etc. with mobile phone manufacturers in order to provide you with the alarm push service.

3) We need to share your device information and account information with our cloud service provider in order to provide you with the core video surveillance functions.

4) You can share your videos, identity information, etc. with specific people, and share your videos, location information, identity information, etc. with unspecified people based on our products and/or services. We bear no legal liability for serious situations such as leakage of your information due to your sharing behavior.

2.  Transfer of information

We will not transfer your personal information to any other companies, organizations or individuals, except in the following situations:

1) After obtaining your explicit consent.

2) When it involves merger, acquisition or bankruptcy liquidation, and if it involves the transfer of your personal information, we will demand the new company or organization that holds your personal information to continue to be bound by this personal information protection policy; otherwise, we will demand the company or organization to re-seek authorization and consent from you.

3.  Disclosure of information

We will disclose your personal information only under the following circumstances:

1) After obtaining your explicit consent.

2) Please understand, in accordance with applicable laws, we can disclose your personal information without your consent under the following circumstances:

   When it is directly related to criminal investigation, prosecution, trial, and verdict.

   When it is necessary to safeguard significant legitimate rights such as life, property of the personal information subject or other individuals but it is difficult to obtain your consent.

   When the personal information collected is disclosed to the public by yourself.

   When the personal information is collected from information that has been disclosed lawfully, such as from lawful news reports, government-disclosed information, etc.

   When it is necessary for signing a contract according to your requirements.

   When it is necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling product or service failures.

   When required by applicable laws and regulations and government orders of the country where the business is operated, as well as legal procedures of law enforcement agencies, regulatory agencies, and court of law, or other applicable legal procedures and subpoenas.